Shipping & Returns Policy

Effective Date: 09-07-2025

  1. Shipping
    • Free shipping on orders above ₹[Threshold] across India.
    • Orders are processed within 2–3 business days
    • Estimated delivery: 4–7 business days (Metro) / 7–10 days (Non-metro).
    • We use trusted courier partners; once shipped, delivery time may vary.

  2. Inspection Upon Delivery
    Please inspect your package at delivery. If it’s visibly damaged or tampered with, refuse delivery and notify us immediately via email or phone.

  3. Returns (Defective, Damaged, or Wrong Items)
    • Report within 5 days of delivery for replacement or return
    • Provide order ID, photos/video showing batch number and issue.
    • Item must be unopened and in original packaging, with labels and seals intact We’ll arrange pickup within 4–7 business days; in rare cases, you may return via courier, and we’ll reimburse up to ₹100
    • Refunds or replacements processed within 2–5 business days of receipt and verification

  4. Non-Returnable Situations
    • Opened, used, or tampered products (unless damaged/faulty)
    • Change of mind, personal taste, or subjective preferences